Who we are

Comfort Plus Heating and Cooling (“us”, “we”, or “our”) operates https://comfortplusheatandcool.com (the “Site”).

This Privacy Policy governs the manner in which Comfort Plus Heating and Cooling collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://comfortplusheatandcool.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Comfort Plus Heating and Cooling.

Our website address is: https://comfortplusheatandcool.com.

What personal data we collect and why we collect it

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

We use reCAPTCHA (_grecaptcha cookie) that collects IP addresses, browser info, mouse movements, keystroke timing, and browser fingerprints. This data is for “bot detection and fraud prevention”.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Contact forms

Personal data is captured when someone submits a contact form. We keep contact form submissions for a 30-day period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

We use reCAPTCHA (_grecaptcha cookie) that collects IP addresses, browser info, mouse movements, keystroke timing, and browser fingerprints. This data is for “bot detection and fraud prevention”.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Comfort Plus Heating and Cooling may collect and use Users personal information for the following purposes:

• To run and operate our Site
  We may need your information display content on the Site correctly.
• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To process payments
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To manage product reviews and ratings
  We may use third party service providers to help us manage product reviews and ratings left by Users.
• To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

• To Analyze website traffic
  We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as pages visited, time spent on the site, and traffic sources. This information is anonymized and used to improve website performance.
• Marketing / Facebook Pixel
  We may use tracking technologies provided by Meta Platforms (Facebook Pixel) to measure advertising effectiveness and deliver relevant advertisements.
• Security Plugins
  Security plugins may use cookies to identify malicious traffic and protect the website from unauthorized access.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Comfort Plus Heating and Cooling uses the discretion to update this privacy policy at any time. We ask that you periodically check our Privacy Policy as we post the date on the bottom of last updated content date.

This Privacy Policy is effective as of February 19, 2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on February 19, 2026